Privacy Policy

Last updated: September 2026

Jenny Hall Healing Inc. (“Jenny Hall Healing,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information with care and transparency.

This Privacy Policy explains what information may be collected when you visit jennyhall.ca, contact Jenny, submit an inquiry, or otherwise interact with the website, as well as how that information may be used and protected.

Information You Provide to Us

We may collect personal information that you voluntarily provide when you contact us, inquire about a service, request a workshop, or communicate with Jenny.

Depending on how you interact with us, this information may include:

  • Your first and last name

  • Email address

  • Phone number

  • Organization or company name

  • Group size

  • Preferred workshop or session date and time

  • Preferred workshop duration

  • Information about the type of workshop, coaching, Reiki session, or other service you are interested in

  • Your goals or what you hope to gain from a workshop or service

  • How you heard about Jenny Hall Healing

  • Any other information you choose to include in a message, email, inquiry, or form submission

Please only provide information that is necessary for your inquiry. Because Jenny Hall Healing provides grief, life coaching, Reiki, and wellness-related services, you may choose to share personal or sensitive information when communicating with Jenny. You are not required to provide sensitive health or personal information through the website unless it is necessary for your request.

How We Use Your Information

Information you provide may be used to:

  • Respond to your questions or inquiries

  • Discuss and arrange coaching, Reiki, workshops, or other services

  • Schedule or coordinate sessions and events

  • Understand your needs and provide appropriate information about our services

  • Communicate with you about an existing inquiry or service

  • Maintain appropriate business and administrative records

  • Improve our services and website experience

  • Protect the website and prevent spam, fraud, misuse, or security issues

  • Meet legal, regulatory, accounting, or other legitimate business requirements

We do not sell or rent your personal information.

We will not use information submitted through an inquiry form to send you unrelated marketing communications unless you have separately consented to receive them.

Website Forms and Jotform

Some forms linked from this website, including workshop inquiry forms, are provided through Jotform, a third-party form service.

When you submit one of these forms, the information you enter is transmitted through and processed by Jotform so that Jenny Hall Healing can receive and respond to your request.

This may include your name, email address, telephone number, organization, group or event information, preferred dates, workshop interests, goals, and any other information you voluntarily enter into the form.

Jotform may also process certain technical information associated with your use of its forms in accordance with its own privacy and security practices.

By submitting a form, you acknowledge that the information you provide will be processed using this third-party service.

Squarespace and Website Hosting

This website is built and hosted using Squarespace.

When you visit the website, Squarespace may process certain information necessary to operate, secure, maintain, and improve the website. This can include information such as:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website or source

  • Website interactions and usage information

  • Information collected through cookies and similar technologies

Some of this information may be collected automatically even when you do not directly submit information to Jenny Hall Healing.

Squarespace processes this information as our website hosting and technology provider and in accordance with its own privacy practices.

Cookies and Analytics

This website may use cookies and similar technologies.

Cookies are small files stored on your browser or device that can help a website operate correctly, remember certain preferences, understand how visitors use the website, and improve the overall visitor experience.

Squarespace and other services used by this website may use cookies for purposes such as:

  • Essential website functionality

  • Website security and performance

  • Remembering visitor preferences

  • Understanding website traffic and visitor activity

  • Website analytics

  • Improving the website and user experience

Where available, you can use the website's cookie settings to manage your preferences. You can also control or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Third-Party Services and Links

Jenny Hall Healing uses or may link to third-party platforms that provide functionality outside of this website. These may include Squarespace, Jotform, email providers, social media platforms, scheduling tools, payment providers, or other services used to operate the business.

The website may also contain links to external websites, such as social media pages, resources, or online retailers.

When you leave jennyhall.ca or interact directly with a third-party service, that service's own privacy policy and terms may apply. Jenny Hall Healing is not responsible for the privacy practices, security, or content of third-party websites and services.

Email and Direct Communications

If you contact Jenny Hall Healing by email, telephone, or another communication method, we may retain the information you provide and the related correspondence for as long as reasonably necessary to respond to you, provide services, maintain appropriate business records, or meet legal obligations.

Please keep in mind that standard email is not always a secure method for transmitting highly sensitive information. We recommend avoiding unnecessary medical, financial, or other highly sensitive personal information in ordinary email communications.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining business records, resolving disputes, and satisfying legal, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and the service through which it was collected.

Information processed by third-party platforms may also be retained according to the settings used by Jenny Hall Healing and the applicable third party's own retention practices.

How We Protect Your Information

We take reasonable administrative and technical measures to protect personal information under our control.

The website and its forms also rely on security measures provided by our third-party technology providers, including Squarespace and Jotform.

However, no website, email system, or method of electronic transmission or storage can be guaranteed to be completely secure. For this reason, please use care when deciding what information to submit online.

Your Privacy Choices

You may contact Jenny Hall Healing if you would like to:

  • Ask what personal information we have about you

  • Request a correction to information you have provided

  • Request deletion of personal information, where appropriate

  • Withdraw consent where processing is based on your consent

  • Ask a question about how your information is being handled

Certain information may need to be retained where required for legal, accounting, contractual, security, or legitimate business purposes.

Children's Privacy

This website and Jenny Hall Healing's services are not intended to knowingly collect personal information directly from children through the website without appropriate involvement or consent from a parent or legal guardian where required.

If you believe a child has provided personal information through the website inappropriately, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services, the technology providers we use, or applicable privacy requirements.

The most current version will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, the information collected through this website, or how your personal information is handled, please contact:

Jenny Hall Healing Inc.
Email: jennyhallhealing@gmail.com
Phone: 709-690-4068
Website: jennyhall.ca